Contact
We are here to help. Choose the channel you prefer — we reply during support hours.
Main channel: bot chat
The fastest way to reach us is the Telegram bot's own chat. Tap «Support» in the menu or simply reply in the chat — we handle questions about orders, products, payments, returns and everything else.
You can also message us on WhatsApp; we reply during the day. Phone / WhatsApp: {TELÉFONO}
Follow us for news, recipes and promotions: @{INSTAGRAM_HANDLE}.
For business inquiries, press or formal complaints: {EMAIL_CONTACTO}.
Business address
{DOMICILIO}, Buenos Aires, Argentina.
Support hours
We respond during store working hours (timezone America/Argentina/Buenos_Aires):
- Monday — 10:00 – 22:00
- Tuesday — 10:00 – 22:00
- Wednesday — 10:00 – 22:00
- Thursday — 10:00 – 22:00
- Friday — 10:00 – 23:00
- Saturday — 11:00 – 23:00
- Sunday — 11:00 – 22:00
Delivery hours are 10:00–20:00 every day — see Delivery.
Complaints and consumer defence
For formal complaints you can also reach out to the Argentine Federal Consumer Defence Portal.